Effective Date: June 28th, 2026

At Arturo Rose, every collection is produced with exceptional care, premium materials, and meticulous attention to detail. We stand behind the quality of our products and want you to be confident in every purchase.

Please review our Refund Policy before placing your order.

Eligibility for Refunds

We accept refund requests for eligible items within 14 days of the delivery date.

To qualify for a refund, items must:

• Be unworn, unwashed, and unused.

• Be in their original condition.

• Include all original tags and packaging.

• Be free from stains, odors, alterations, or damage.

• Include proof of purchase or order confirmation.

Items that do not meet these requirements may be returned to the customer without a refund.

Non-Refundable Items

The following items are not eligible for refunds:

• Gift cards

• Final Sale items

• Limited releases marked as Final Sale

• Customized or personalized products

• Items returned in worn, washed, damaged, or altered condition

How to Request a Refund

To begin a refund request, please contact us within 14 days of receiving your order.

Please include:

• Your full name

• Order number

• Reason for the return

• Photos (if the item is damaged or defective)

Our customer support team will provide return instructions if your request is approved.

Returns sent without prior authorization may not be accepted.

Return Shipping

Unless the item arrived damaged, defective, or an incorrect item was shipped, customers are responsible for return shipping costs.

We recommend using a shipping service that provides tracking, as Arturo Rose cannot guarantee receipt of returned packages that are lost in transit.

Refund Processing

Once your return has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to the original payment method used during checkout.

Please allow 5–10 business days for the refund to appear on your statement, depending on your financial institution.

Original shipping charges are non-refundable unless the return is the result of an error made by Arturo Rose.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Include photographs of the item and packaging so we can evaluate the issue. If approved, Arturo Rose will provide a replacement, exchange, or full refund, including applicable shipping costs.

Order Cancellations

Orders may only be canceled before they have entered processing or shipment.

Once an order has been processed or shipped, it cannot be canceled and must follow the return process outlined in this policy.

Exchanges

If you wish to exchange an item for a different size, color, or product, please contact us to confirm availability.

Exchanges are subject to inventory, and because many Arturo Rose collections are produced in limited quantities, replacement sizes or styles cannot be guaranteed.

Refund Exceptions

Arturo Rose reserves the right to refuse refunds that do not comply with this policy or that appear to involve abuse of our return process.

Contact Us

If you have any questions regarding refunds or returns, we’re here to help.

Arturo Rose

Email: arturoroseclothingco@gmail.com

Website: www.arturorose.com

Thank you for choosing Arturo Rose. We appreciate your trust and are committed to providing products that reflect the highest standards of craftsmanship, quality, and timeless design.